Snow Removal FAQs
Somerville, Ma

Frequently Asked Questions

Most frequent questions and answers about snow removal

How do you charge?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

Do you offer pet friendly salt?

No, we do not currently offer pet friendly salt options. Due to the time sensitive nature of clearing snow and in order to increase our efficiency, we use treated salt on all of our properties. If you wish to decline salting and spread salt/ice melt of your choice, you are of course welcome to do that.

Do you clear snow from cars?

No, we do not currently offer this service.

What type of payments do you accept?

We currently accept payment by Check, Bank Bill Pay, Zelle Transfer, ACH Transfer, Venmo & e-check. Our clients have access to “Client Portal” where you will be able to review a history of all your paid and open invoices.

What's the best way to contact you?

The best way to contact us is by email. We will reply back to your message ASAP.

How do I book an estimate?

Booking an estimate is easy using our online booking tool. Simply select a date and time that works best for you and we will confirm your appointment.

Do I need to be present for the estimate?

We prefer to meet onsite with each prospective client in order to review your snow removal needs, explain our services in detail and answer any questions by both parties.

Can you provide an estimate without me being there?

We prefer to meet onsite with each prospective client in order to review your snow removal needs, explain our services in detail and answer any questions by both parties. In certain circumstances, we can review your snow removal needs onsite over FaceTime.

How do you determine snowfall totals?

Snowfall total will be determined by a third-party weather service “Certified Snowfall Totals” from Weather Works, Inc.

What is a service trigger?

Clients will select a service trigger for the season (0″ or 1″) and our crews will automatically be dispatched if the expected snowfall meets that threshold, no need to call, we will come whenever your trigger is met and send the bill after each service within a few days.

When will my property be serviced?

Each storm is unique but we will make every effort to have the property clear within 5-6 hours after storm ends.

What if the city plows come by after you’ve already cleared my driveway?

Should this occur, please reach out to us via email and we will resolve the issue.

How will I know that you are done clearing my property if there is an extended snowfall or large storm?

Each storm is unique but we will make every effort to have the property clear within 5-6 hours after storm ends.

What if the city plows come by after you’ve already cleared my driveway?

Your property will only be salted once we have completed our service. If your property has been cleared and salted, that is the sign that our work is complete.

How do you calculate snow removal?

Snowfall total will be determined by a third-party weather service “Certified Snowfall Totals” from Weather Works, Inc.

How much do you charge for shoveling a driveway?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall.

How long does it take to shovel a driveway full of snow?

The time it takes to clear a property varies greatly based on number of factors including the property area, the complexity of the property, the amount of snowfall and the timing of when that snowfall occurs.

Do you offer one-time or on-demand service?

We do not offer an “on-demand” service and would ask that you please select a trigger level that you are comfortable sticking with if you decide to move forward with our services. This level of consistency is critical for training our crews and planning our routes.

How often do you bill?

We usually receive our snowfall report within 3 days of a snow event. Our invoices are sent immediately after.

Are you insured?

Yes, we carry General Liability & Worker’s Compensation Insurance.

How much does snow shoveling cost?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

Do you use a snow blower or plow for the driveway?

We typically use a snow blower for residential properties. We do have snow plows available for larger residential and commercial properties.

Can I request no salt?

Yes, you can request that no salt be spread on your property. Please let us know during your onsite appointment.

Do you offer seasonal rates?

No, we do not currently offer seasonal rates at this time. Our rates are based on the amount of snowfall per storm.

Do you visit the property multple times?

Yes, depending on the size and duration of the storm we may need to make multiple passes to ensure your property is fully cleared.

Do you service the property each time it snows?

Our crews will automatically be dispatched if the expected snowfall meets your service trigger, no need to call, we will come whenever your trigger is met and send the bill after each service within a few days.

What areas do you service?

We mainly service Cambridge and Somerville but give us a call if you are within 5-10 minutes of this area.

What cities do you service?

We mainly service Cambridge and Somerville but give us a call if you are within 5-10 minutes of this area.

What is the average snowfall in Boston?

The average snowfall in Boston is 50″

How long after it snows should I expect my property to be cleared?

We will make every effort to have the property clear within 5-6 hours after storm ends

Can I request a specific time to be serviced by?

No, our routes are optimized for efficiency based on proximity and scope of work. Similar to your Mailman or Trash Trucks, we follow a specific route and cannot guarantee an exact time that your property will be serviced by.

Will my property be serviced by the same crew each time it snows?

Yes, your property will be serviced by the same crew each time it snows. This level of consistency is critical for training our crews and planning our routes.

Will my property be serviced by a different crew each time it snows?

No, your property will be serviced by the same crew each time it snows. This level of consistency is critical for training our crews and planning our routes.

Can I supply my own salt?

If you wish to decline salting and spread salt/ice melt of your choice, you are of course welcome to do that.

How much does snow removal usually cost?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

How much does it cost to remove snow from a sidewalk?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

Do you offer snow hauling services?

Yes, please give us a call or send us an email to review your needs.

Can you haul away the snow?

Yes, please give us a call or send us an email to review your needs.

Do you follow the snow shoveling regulations for my city?

Yes, we are able to meet city ordinances set by Somerville & Cambridge.

What should I do if I have additional questions about snow removal?

Feel free to give us a call, send us a text or email our office and we will be happy to review your snow removal needs.

How do you calculate a price snow removal?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

How do you calculate commercial snow plowing cost?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

What is included in snow removal?

We offer full service snow removal (snowblowing, snow shoveling, snow plowing and salting). Our team will meet with you onsite at the initial consultation to review your snow removal needs.

How do snow removal contracts work?

Our contracts are for the entire season but is cancellable upon written notification by either party.

What is used to remove snow?

We offer full service snow removal (snowblowing, snow shoveling, snow plowing and salting).

How do you quote snow removal?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

How much do you charge for salting?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

Is salting included on your contract

Salting is included in our service unless a client requests otherwise.

How much does it cost to remove snow from a sidewalk?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

Whose responsibility is it to clear snow?

You’ll need to check your state and local laws (as well your agreement with your landlord or tenant) to find out who is responsible for removing snow from the rental property.

Who is responsible for sidewalk snow removal?

You’ll need to check your state and local laws (as well your agreement with your landlord or tenant) to find out who is responsible for removing snow from the rental property.

How do you remove snow from sidewalks?

We offer full service snow removal (snowblowing, snow shoveling, snow plowing and salting). Our team will meet with you onsite at the initial consultation to review your snow removal needs.

Do I need to provide a snowblower or shovel?

No, we provide all of the necessary equipment and materials for your snow removal service.

Can I book a snow removal service just for today?

No, we do not currently offer an “on-demand” or one-time service.

Is this a seasonal contract?

Our contracts are for the entire season (typically November to April) but are cancellable upon written notification by either party.

How do I cancel service?

Our contracts are for the entire season (typically November to April) but are cancellable upon written notification by either party.

I want to order one-time service.

No, we do not currently offer an “on-demand” or one-time service.

Who is responsible for snow removal at a rental property?

You’ll need to check your state and local laws (as well your agreement with your landlord or tenant) to find out who is responsible for removing snow from the rental property.

How much does snow removal cost?

Our costs are based on the a number of factors including the property area, the complexity and the amount of snowfall. We can provide you with a free estimate for our services that is specific to your property and snow removal needs.

Can You Plow a Gravel Driveway?

A professional who plows gravel driveways uses experience and the right equipment to keep the blade just slightly off the ground. This prevents damage from the gravel drive.

Do you monitor the weather?

We are constantly monitoring meteorological data in your area so we can anticipate when you’ll need snow removal service.

Are you available 24/7 and have equipment and staff on standby?

We make sure we are ready to go if you require any snow removal, snow blowing or snow shoveling services from our team.

Can I book a snow removal services for my parent’s house?

You sure can. We have a number of clients who request this service for their parents and loved ones.

Can I order service for a relative or friend?

You sure can. We have a number of clients who request this service for their parents and loved ones.

What if I own multiple properties?

Yes, we provide snow removal service to landlords, condo associations and property managers.

Can I pause, reschedule, or cancel my recurring service?

No, we do not offer an “on-demand” service and would ask that you please select a trigger level that you are comfortable sticking with if you decide to move forward with our services. This level of consistency is critical for training our crews and planning our routes.

Do you offer recurring service or do I have to keep ordering each time?

Clients will select a service trigger for the season (0″ or 1″) and our crews will automatically be dispatched if the expected snowfall meets that threshold, no need to call, we will come whenever your trigger is met and send the bill after each service within a few days.

When and how will I be charged?

We usually receive our snowfall report within 3 days of a snow event. Our invoices are sent immediately after.

How long will it take a provider to get to my house?

The time it takes to clear a property varies greatly based on number of factors including the property area, the complexity of the property, the amount of snowfall and the timing of when that snowfall occurs.

Do you offer shoveling services?

Yes, we can shovel your city sidewalks, crosswalks, stairs and walkways.

We Are Your Snow Plowing Company in Somerville, Ma

Book A Free Snow Removal Estimate Today!

Residential Snow Removal Services

We have extensive experience with all of your snow removal needs.  Call us for worry-free residential snow removal services.

Commercial Snow Removal Services

If your commercial property needs snow removal services,  call in our experts to get a quick and effective solution.

Snow Shoveling

Our local snow shoveling services are some of the best in the Somerville area.  Give us a call today to have a worry-free winter.

Snow Plowing

We have the necessary equipment to keep your driveway clear of snow.  You can count on Oliveira Snow Removal in Somerville, Ma.

Ice Dam Removal

We have the necessary experience with ice dam removal to protect your home.  Count on our experience in providing ice dam removal services in Somerville, Ma to get the job done.

Roof Snow Removal

Roof snow removal is both an economical and important home maintenance option offering significant protection and benefits.

 

Why Choose Us

Oliveira Snow Removal Snow Removal Somerville Ma
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Safety First. Always.

Our workers are well-trained for your protection & theirs.

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Emergency Services

Easy scheduling with our helpful & friendly staff members.

Competitive Rates

Fair estimates with the highest Quality Customer Service.

Oliveira Snow Removal Snow Removal Somerville Ma

Oliveira Snow Removal provides Somerville, Ma with professional snow removal services. We have a trained team of professional snow removal specialists to handle all of your snow removal needs. We offer residential and commercial snow removal services as well as gutter cleaning & gutter services.